Limited Warranty Terms

HumiGuard Plus and HumiGuard Max Ceilings and Suspension Systems (15-Year)

Armstrong Commercial Suspension Systems (listed below) and Ceiling Panels with HumiGuard Plus or HumiGuard Max performance, when installed together,  are warranted to be free from sagging and warping defined as greater than 2.5mm measured in the panel centre,  as a results of defects in materials or factory workmanship,  and against the occurrence of 50% red rust as defined by ASTM B 117 test procedures for 15 years from the date of installation.   This limited warranty is subject to further conditions outlined below.

A.   The material shall be purchased from an "approved Armstrong Asia Distributor"  and installed by an Armstrong recognized ceiling contractor.

B.   All  material shall be installed in accordance with Armstrong specifications in effect at the time of installation for HumiGuard Plus or HumiGuard Max Ceiling and Armstrong suspension systems that are supplied with a hot dipped galvanized coating.

C.   Damage which may occur from chemical fumes,  freezing temperatures,  vibration and abuse is not covered by warranty,  with the sole  exception being Armstrong Fine Fissured Ceramaguard HumiGuard Max ceilings,  which are covered by this warranty or even if exposed to chemical fumes and extreme temperatures (temperatures up to 120⁰F (49⁰C) steam to 275⁰C (135⁰C) when installed on either SS Prelude Plus,  AL Prelude  or Prelude Plus XL Fire Guard.

D.   Installation shall be carried out in a temperature conditions up to 120⁰F (49⁰C) and relative humidity up to 99% and in spaces before the building is enclosed,  where HVAC systems are cycled or not operating.  HumiGuard Plus ceilings cannot be used in exterior application,  where standing water present or where moisture will come in direct contact with the ceiling.  Fine Fissured Ceramaguard Ceilings with HumiGuard Max performance can be installed in conditions up to  120⁰F (49⁰C) and maximum humidity (100% relative humidity) exposure,  including outdoor applications,  swimming pools, and other standing water applications,  so long as they are installed with either SS Prelude Plus, or Prelude Plus XL Fire Guard suspension systems.  For swimming pool applications,  install  only with AL Prelude Plus suspension system.

E.   Performance issues which may result from the presence of standing water or where moisture is in direct contact with the ceiling,  such as those resulting from conditions such as building leaks or condensation,  are not covered by this warranty nor are they the responsibility of Armstrong,  except that this warranty does covered Fine Fissured Ceramaguard ceilings with either AL or SS Prelude Plus XL Fire Guard suspension systems under this conditions.

F.   The acoustical material must not be used to support any other material except fiberglass thermal/sound control insulation installed in the thickness, density and manner according to Armstrong specifications.

G.   Prior to installation the acoustical material must be kept clean and dry below  120⁰F (49⁰C) and spaces outlined in paragraph "D" above.

Other Commercial HumiGuard Plus and HumiGuard Max Ceiling (10-Year)

Armstrong HumiGuard Plus and HumiGuard Max ceiling products are warranted for ten (10) years from the date of installation against sagging or warping defined as greater than 2.5mm measured in the panel centre,  as a direct result of defect in material or factory workmanship.  This limited warranty is subject to further conditions outlined below.

A.  The material shall be purchased from an "approved Armstrong Asia Distributor" and installed by an Armstrong recognized ceiling contractor.

B.   The material shall be installed in accordance with all applicable Armstrong specifications in effect at the time of the installation.

C.   Installation shall be done in areas free from excessive humidity,  chemical fumes,  freezing temperatures and vibration.

D.   Installation shall be carried out in temperatures conditions up to 120⁰F (49⁰C),  and relative humidity up to 99% and in spaces before the building is enclosed,  where HVAC systems are cycled or not operating.  These ceilings cannot be used in exterior applications,  where standing water is present,  or will moisture will come in direct contact with the ceiling.  Fine Fissured Ceramaguard Ceilings with HumiGuard Max performance can be installed in conditions up to 120⁰F (49⁰C) and maximum humidity (100% relative humidity) exposure including outdoor applications,  swimming pools, and other standing water applications,  so long as they are installed with either SS Prelude Plus,  AL Prelude Plus,  or Prelude Plus XL Fire Guard suspension systems.  For swimming pool applications,  install only with AL Prelude Plus suspension system.

E.   Performance issues which may result from the presence of standing water or where moisture is in direct contact with the ceiling,  such as those resulting from conditions such as building leaks or condensation,  are not covered by this warranty nor are they the responsibility of the Armstrong.

F.   The acoustical material shall not be used to support any other material except fiberglass thermal/sound control insulation installed in the thickness,  density and manner specified by Armstrong.

G.   Prior to installation,  the acoustical material must be kept clean and dry and below  120⁰F (49⁰C) and in spaces outlined in paragraph "D" above.

DEVIATIONS FROM THESE TERMS AND CONDITIONS SHALL VOID THE WARRANTY.

Exclusions

Damage caused by improper maintenance, fire, exposure to smoke, fumes, chemical vapors, exterior elements, abuse, freezing temperatures, vibrations, and normal wear and tear are not covered by this warranty.

Should the Armstrong material sag or warp as as described above,  written notice within thirty (30) days after the first observing such fact must be given to Armstrong World Industries, Inc., Building Products Division, P.O. Box 3001, Lancaster, PA 17604, who shall furnish new material at it own expense of the same type and grade in the amount equal to that which has sagged or warped.  THE FURNISHING OF SUCH MATERIAL SHALL CONSTITUTE TO THE LIABILITY OF ARMSTRONG WORLD INDUSTRIES, INC., HEREUNDER AND, WITHOUT LIMITATION, ARMSTRONG SHALL NOT BE RESPONSIBLE FOR ANY INSTALLATION OR REPLACEMENT COST OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.

THE FOREGOING CONSTITUTES THE ENTIRE GUARANTEE BY ARMSTRONG WORLD INDUSTRIES, INC.  ALL OTHER WARRANTIES OR GUARANTEES, EXPRESSED OR IMPLIED, INCLUDING ANY GUARANTEE THAT THE GOODS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED.  back to top

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